01-26-2024 11:59 AM
Hi everyone!
Does anyone know how we can sign a guest up for our loyalty when they don't have a check? Specifically on the POS? I know guests can sign up online, however, we have run into scenarios where a group comes in, one pays for the entire bill and uses their loyalty number, however, the other guests that don't have a check want to sign up. If it's possible to get them signed up using a handheld that would be great. I also know you can sign a guest up on a closed check, but if the closed check already has a linked loyalty, are we able to sign up other guests using that closed check?
Thank you!
Sayra
01-26-2024 05:09 PM
You can ring in a random item and close the check with a manager comp’ed as payment. That will allow you to sign a customer up. However, it requires you to use other payment type and potentially manager permission if you don’t want your staff to access it.