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Loyalty Signup - ON POS with NO Check

Sdaniel
Community Ambassador

Hi everyone!

Does anyone know how we can sign a guest up for our loyalty when they don't have a check? Specifically on the POS? I know guests can sign up online, however, we have run into scenarios where a group comes in, one pays for the entire bill and uses their loyalty number, however, the other guests that don't have a check want to sign up. If it's possible to get them signed up using a handheld that would be great. I also know you can sign a guest up on a closed check, but if the closed check already has a linked loyalty, are we able to sign up other guests using that closed check? 

Thank you!

Sayra 

Sayra Daniel, Community Ambassador
Egg Harbor Cafe
Mililani, Hawaii
5 REPLIES 5

You can ring in a random item and close the check with a manager comp’ed as payment. That will allow you to sign a customer up. However, it requires you to use other payment type and potentially manager permission if you don’t want your staff to access it.