Mobile Ordering Receipts and KDS Routing

[Bobby317]

Ok... I need a mobile ordering/KDS Routing expert here.

We just turned on Mobile Ordering in our coffee shop. We have the receipts print at our expediter screen. However... we don't need the "Merchant" copy of the receipt to print. Anyone know if there's a way to just turn that copy off? 

[Rob · Accepted solution]

Great question; thanks for reaching out to the community! 

To stop the "merchant" copy of the receipt from printing, follow these steps:
1. In Toast Web, navigate to Takeout & delivery > Availability> Takeout/delivery.
2. Scroll down to the Receipt Printing section.
3. Make sure that the Merchant Copy is deselected for the Payment Receipts setting.
4. Save and publish your changes.

Let me know if that resolves the issues! 

Stop Receipts From Printing Automatically for Online Orders

[Bobby317]

Thank you so much! I would have never found that! haha!