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Modifiers printing multiple times (but they shouldn't!)

Hi, we are having an issue that our "Seat Numbers" modifier will print multiple times on the ticket for the kitchen when the item quantity is more than one.

For example if I ring in three pizzas and use the S1, S3, S4 modifier to indicate seat numbers, it will print like this:

3 Pizza

_________

S1

S3

S4

_________

S1

S3

S4

_________

S1

S3

S4

 

But we'd want it to just do that once. Can you advise?

1 REPLY 1

Nikhil
Community Manager
Community Manager

Hi there @BHJRCA! This is Nikhil with Toast, happy to help how I can.

Are you using a separate Seat Numbers modifier for your setup? We have a Seat Numbers function that you can use to track guests' seats along with their orders, you can read more about that here.