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Modifiers printing multiple times (but they shouldn't!)

BHJRCA
Soup I

Hi, we are having an issue that our "Seat Numbers" modifier will print multiple times on the ticket for the kitchen when the item quantity is more than one.

For example if I ring in three pizzas and use the S1, S3, S4 modifier to indicate seat numbers, it will print like this:

3 Pizza

_________

S1

S3

S4

_________

S1

S3

S4

_________

S1

S3

S4

 

But we'd want it to just do that once. Can you advise?

1 REPLY 1

Nikhil
Community Manager
Community Manager

Hi there @BHJRCA! This is Nikhil with Toast, happy to help how I can.

Are you using a separate Seat Numbers modifier for your setup? We have a Seat Numbers function that you can use to track guests' seats along with their orders, you can read more about that here.