multiple bartenders with tabs

[TheBootGrill]

We have a bar with multiple bartenders who open tabs for customers. Later those customers will order drinks from other bartenders to add to their tab. How do others handle that? Is there a way for bartenders to view other tabs (open tickets) from other bartenders without have to see all the open orders from the servers? I other pos systems I have been able to do this but cannot figure it out in Toast. Any suggestions?

[greenparrotbar]

We are in the same boat... still in the setup phase and trying to figure this out at the moment. Two registers at each of two different bars with multiple bartenders each, and a separate retail package store. We are moving from Aloha which we could set up permission groups no problem so it's frustrating. I've tried a handful of different things to no avail. No way to filter by job code, service area, revenue center, etc. which is a bit ridiculous to me. Our onboarding specialist just emailed me back today and told me to try creating new "dining options" for our two different bar areas and store, and then from each device you can filter the tabs to be shown by "dining option". Ours would be "Front Bar", "Back Bar", and "Package Store". I'm not in the office today to implement and see if it actually works, but will update tomorrow... but this is what we plan to try. If this doesn't work I'm not sure what we will do. 

[Rob]

Thanks for reaching out to the community, and I apologize for the frustration. I have seen locations filter by dining option before. I have attached some articles that explain this as well!

Set Up Custom Dining Options

[rcmck]

I believe this feature is coming, I currently have a filter by my role option in check filters, when selected it shows all checks with the same job role. You can check under filters to see if you have it yet.

[Diversion_Pizza]

When we have more than one bartender working, they operate the register under a pooled bartender code/person in Toast.  That pooled bartender login is then used by toast tip manager and auto-separates the tips evenly to the bartenders 

[Rob · Accepted solution]

I reached out to my team about this issue and they suggested setting an Advanced Filter by role on your terminal to resolve this!

Let me know if this helps!