12-10-2023 07:37 AM
When the new POS launched, there were Next Seat and Previous Seat buttons in the upper right corner of the order screen. I don't know if there was an update or something, but the buttons are no longer there. Has anyone else experienced this? Does anyone know how to bring them back? My servers liked using them for easy navigation. They are still shown on the screenshot Toast uses in their Toast Central guide on ordering by seat number, so I assume they are still accessible somewhere, right?
3 weeks ago
Hi!
A manager flagged a similar issue recently, where the seat number button is no longer available when it's just 1 guest on the check. I reached out to Toast support, and they confirmed that this is expected behavior and the only way for that seat number button to appear is 2+ guests on the table. I don't recall seeing a recent update pertaining to seat numbers, but it's possible I missed that on an earlier update.
Not sure if it's 100% the same scenario as yours but thought I'd share! 🙂