Pennies

[Tims43210]

Now that pennies will stop being produced soon.   Does Toast have a rounding plan in place? Banks are already warning of shortages. 

[James_Habisohn · Accepted solution]

Looks like suggest a work around for now. 

It is a Menu Group with 2 non taxable items (+.1 and -.1) a No Print prep station, and a specific Sales Category (like Drinks or Food) called "Cash Adjustments". You would need to add this menu group (to POS only) to all of the Menus in Toast, then cashiers would have to manually add the +1 or -1 items to get to an even number. 

https://central.toasttab.com/s/article/Use-Cash-Rounding

[Rob · Accepted solution]

Thanks, everyone, for your continued feedback. This is the most recent update that I can provide! 

We’re actively tracking requests related to cash rounding and the upcoming end of penny production. Several teams are currently assessing potential solutions. While there aren’t set timelines to share just yet, this work is being evaluated for inclusion on our future roadmap sometime in 2026. 
We are planning a Beta Launch in May!

In the meantime, one workaround is to create menu groups/ menu items specifically for rounding adjustments when cash transactions end in amounts that can’t be tendered once pennies are phased out.

For example, staff can manually apply rounding items at checkout such as “Rounding +$0.02” or “Rounding −$0.03” to bring totals to the nearest nickel.

You can find out more on the article attached Configure Cash Rounding During Penny Phase Out

I’ve also shared the relevant Community threads discussing these topics with internal teams so they can see how important this conversation is. Please continue posting your feedback! 

[Rob]

Thanks for reaching out! The accepted solution posted is still the most up-to-date way to handle this Penny issue, based on our documentation. I will see if I can gather any further updates!

[HRsea]

Any update?

[TheThirstyAxe]

We are manually applying rounding as a work around.....  That is sloppy!  How did Toast not see this coming and implement an actual solution?  
While you are creating extra work for us and our employees, I have noticed that my Toast bill has gone UP, so that's cool!

[TheThirstyAxe]

The phasing out of Pennies was announced in February 2025.  It has been nearly a year.  What's the deal guys?  You give us a ham-handed workaround and then go dark?
Is there something about rounding to a nickel that is really that difficult to do that we as non-developers do not understand?  If that's the case then say so.....  Please just explain yourselves.

[Rob · Accepted solution]

I was able to reach out to my team to gather more information. I found out we are actively developing a proper rounding-to-the-nickel solution, rather than relying on workarounds. Below is what we are doing to solve: 

• The solution is currently in active development
• A pilot program is planned for early April
• Broader availability is expected later in Q2
• We’ll proactively reach out to customers who are selected for the pilot

We’ll keep you updated as we progress through the pilot and toward full release!

-EDIT-
We are planning to launch this Beta in May!