Pennies

[Tims43210]

Now that pennies will stop being produced soon.   Does Toast have a rounding plan in place? Banks are already warning of shortages. 

[James_Habisohn · Accepted solution]

Looks like suggest a work around for now. 

It is a Menu Group with 2 non taxable items (+.1 and -.1) a No Print prep station, and a specific Sales Category (like Drinks or Food) called "Cash Adjustments". You would need to add this menu group (to POS only) to all of the Menus in Toast, then cashiers would have to manually add the +1 or -1 items to get to an even number. 

https://central.toasttab.com/s/article/Use-Cash-Rounding

[Rob · Accepted solution]

Thanks, everyone, for your continued feedback. This is the most recent update that I can provide! 

We’re actively tracking requests related to cash rounding and the upcoming end of penny production. Several teams are currently assessing potential solutions. While there aren’t set timelines to share just yet, this work is being evaluated for inclusion on our future roadmap sometime in 2026. 
We are planning a Beta Launch in May!

In the meantime, one workaround is to create menu groups/ menu items specifically for rounding adjustments when cash transactions end in amounts that can’t be tendered once pennies are phased out.

For example, staff can manually apply rounding items at checkout such as “Rounding +$0.02” or “Rounding −$0.03” to bring totals to the nearest nickel.

You can find out more on the article attached Configure Cash Rounding During Penny Phase Out

I’ve also shared the relevant Community threads discussing these topics with internal teams so they can see how important this conversation is. Please continue posting your feedback! 

[Rob]

Thanks for reaching out! The accepted solution posted is still the most up-to-date way to handle this Penny issue, based on our documentation. I will see if I can gather any further updates!

[HRsea]

Any update?

[TheThirstyAxe]

Hey there Rob.  Can you mention to the developers or management, whomever can make a difference in this, that they need to truly make this a priority?
I do not feel that sporadic posts with staff-based/legally questionable workarounds and broken promises is adequate to quell the frustration I feel.  Although I cannot speak for everyone else in this thread, or those who have found it and not posted, I imagine they feel much the same way.
How it feel to me is:
Toast will continue to prioritizing the development of apps/features that will increase revenue without ever really going back to fix issues with the existing ones that people are already paying for.
XTraChef comes to mind....
Please, Toast, Make the case for why we should keep you, considering that there are far less expensive options whose features are catching up.....
The best way to make that case is TO LISTEN TO YOUR USERS, and fix the problems with your software.
MS Excel was capable of rounding with its very first release in 1985.  You are not plowing new earth here... 
FIGURE IT OUT!!  

[Deagan]

Following.  100% agree. 

[TheThirstyAxe]

Hey there Rob....  Can you at least respond.....