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Pressing Pay Prints Out 2 Receipts

Jesus
Soup II

When I press pay, it prints out on both printers, the TKP300 and TP200, and it comes out double-order. What I want is that when I press print, it shoots out when payment is processed, and it comes out of only 1 order. I want the label to go and dine in to appear, but I don't have the learning capabilities to understand the confusing toast manager interface.

1 ACCEPTED SOLUTION

Hey guys, thank you @rcmck for helping me go to prep station, and set your printers from there, make sure to make test items and set price to 0 and when you feel like it's adjusted just simply press save and publish changes 🙂

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6 REPLIES 6

Rob
Community Manager
Community Manager

Hey @Jesus Could you provide an image of what is printing from the printers right now?



Robert Anderson, Community Manager
Toast

IMG_20240213_155801563~2.jpg

here it is, i want just one, and it prints twice when i process a payment

and the food part i want that removed i need one column, not 2 

Could you share a screenshot of your prep station settings?