02-25-2023 12:37 PM
Happy Saturday!
I'm back requesting some direction.... We are building a 2nd well in our bar area. I have already received the 2nd printer. It's plugged in and named in Toast and working. Here, each printer is assigned a specific prep station. My question is..... Can I have certain table/ areas of the dining room set to print at either the original well or our new 2nd well? We want the front of our restaurant to print to the bar well we are currently using, but we want the Back of our restaurant to print at the New well to the new printer. Is this possible in our set up? We have printers assigned by the item that is being rung in, Not by the area it's coming from. I hope that is clear. Any help is appreciated!
Solved! Go to Solution.
02-25-2023 01:22 PM
So there you would have to set up a second service area and have them route to the other well
Make Sure you set the backup printer as the other well so either if your out of paper or something it goes to the other well
Also I recommend when you start making cuts and drop down bartenders that the well your closing shuts off their printer so all tickets get re-routed to the closer
02-25-2023 01:22 PM
So there you would have to set up a second service area and have them route to the other well
Make Sure you set the backup printer as the other well so either if your out of paper or something it goes to the other well
Also I recommend when you start making cuts and drop down bartenders that the well your closing shuts off their printer so all tickets get re-routed to the closer
02-28-2023 02:08 PM
We also have material on this as well!
Creating Service Areas and Table Setup - for help with setting up the second service
Ticket Routing & Filter Options - for printer routing
02-28-2023 04:38 PM
Thank you! I have it up and running. I appreciate your help!