3 hours ago
Hi all, I've seen a lot of community posts regarding various ways to route tickets (e.g. by prep station) but I was wondering if there's a way to route tickets by service area. We have two printers on either side of our main bar and for extra busy nights/events I'd love to route one particular service area to the unused ticket printer to streamline our bar operations. For example:
Service area 1 and 2 print to ticket printer 1 on regular nights. Receipts can be printed at ticket printer 2, but only at one toast POS. Otherwise ticket printer 2 is unused. Can I route service area 2 tickets to printer 2?
Has anyone had any success in this? Is this a device set up matter or a toast web matter? I would hate to create a duplicate menu of all the same drinks and have servers do the extra work of selecting between service area 1 menu and service area 2 menu.
Any help would be much appreciated!