Takeout & Delivery Tickets

[EvanBurningRice]

Hey Toast Community & @Rob 

I'm looking for ways to clean up our kitchen tickets from 3rd party delivery + online ordering partners. We've experienced delivery drivers and customers have trouble finding their order due to two things - 

1. Small font on the top of the ticket

2. Confusing way the integration formats the customer information, for example UberEats customer information comes out as "UE__CustomerName8374" This goes the same for DoorDash.

For context, we are using the kitchen tickets that are printed at our prep station to stick on the outside of the bag. Does anyone have any recommendations to elevate this experience?

Thank you! 

[rcmck]

You can try printing the name in bold, that might help some. https://central.toasttab.com/s/article/Print-Customer-Name-Bolded-on-Expediter-Tickets-1492786557934 

[EvanBurningRice]

This helps, @rcmck! Thank you for the resource.

[Rob]

Hey, @EvanBurningRice, sorry about that. I will ask my team for more info about physical tickets and update this thread when I have more information! 

[EvanBurningRice]

Thank you for your help, @Rob! I look forward to hearing back soon.