Test view menu while building

[SmokeyBrian]

Hello,  I am new to Toast and am currently building a menu for our new restaurant.  I think I have figured out modifiers and pre modifiers but would like to look at how it will appear on the terminal, which we don't have yet.  Is there a way to see the layout from my PC or do I have to keep building the menu and hope it all works out once the equipment is installed?

[rcmck]

No I am just another toast user, that's interesting, I have only had access to a terminal on one other POS system but it was on premise, and it was just a VNC connection to one of the terminals in the dining room which was in use most of the time and not very helpful, and I had to be at the restaurant to do anything. I much prefer this, but everyone has a different perspective. I realize it can be difficult to setup for most people though, perhaps they could try to make that a little simpler somehow. I can't really see it happening directly from the backend since it is web based.

[escoop]

In general, there are too many things that I can NOT do on the back-end, but only in person at the restaurant.  We have more than one restaurant and at times I need to do things remotely, and it's a challenge.  For example, yesterday, I needed to void an item off a bill for a guest who already left.  I was working from home, 4 hours after our restaurant closed.  I could NOT void the item from home.  I had to call Toast, waste time on a long phone call while a Toast rep grabbed a device and did what I could not do from the computer.  Very frustrating and time consuming just to void an item off someone's bill.

[au79teahouse]

that can be done remotely if you Bluestack to run Toast app.

[TheIdeal_CR]

If you are able to set this all up (it took me 3+ hours and tears of rage), you WILL be able to void items out remotely. It has taken me 3+ months to switch to Toast and severely impacted my business because I have spent so much time trying to figure it out and it takes so long to get even the smallest problems resolved. The support just isn't there.

[JeniferD]

I work remotely, so I am also needing to view the menu without being present at the restaurant. I have downloaded BlueStacks and installed the Toast app. 

In the BlueStacks App Player, when I open the Toast app and enter my email and password, I repeatedly get an error that says "Oops, something happened when trying to contact Toast. Please try again."

Is anyone else getting this error message? I am trying to log in using the same log-in credentials (email and password) that I use to log into the Toast Restaurant Admin website.