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Third Party Delivery quote times

bombay
Soup I

‎09-18-2023 04:50 PM

Hi Everyone

we have all the 3 major third party delivery, Uber, GH and DD integrated thro toast pos. In the begining for a short time, we were able to see "Due" time on all 3 partners on each tickets. Then one day suddenly (probably after an update) only DD is giving us DUE time. Is this something everyone is experiencing? Is there a way to turn it ON for all the other partners? 

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1 REPLY 1

Nikhil
Community Manager
Community Manager

‎09-20-2023 01:31 PM - edited ‎09-20-2023 01:31 PM

Hi @bombay! 

Nikhil with Toast here. I checked in with our team, and they said that only DoorDash supports due times, and Uber/GH unfortunately do not, so there isn't currently a way to enable that for those two platforms.

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