Hey everyone,
One of our locations is experiencing an issue with Third-party (DoorDash) orders not firing automatically. The issue started on Friday and has continued since. I called Toast support on Friday but was told I'd get a callback.
The pictures attached show our auto-fire device is the issue, however, I tried assigning different auto-fire devices, but that didn't seem to help. And yes, we only have 1 auto fire device assigned, not multiple. Our managers had to go in and manually adjust the times to clear the checks from "scheduled".
Any advice? It's only happening at a single location, and we have 21 locations with the same settings.
