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Toast Handheld and Kitchen Printers

We've been using the Toast system with one location and a kitchen printer.  We got the toast handheld to use at outside events and in our outdoor space.  Do we need a separate printer for this handheld?  It says the handheld and printer need to be on the same wifi network - but we were told not to use wifi with the in-house system, so we are on ethernet. I put them on the wifi, however, our kitchen printer shows as being offline, so neither the handheld nor the in-house system will print.  Once I toggle back to ethernet, the kitchen printer works.  Obviously, we cannot use an ethernet cord with the handheld outdoors. So do I need a separate printer for just the handhelds?

1 ACCEPTED SOLUTION

Switch is not necessary, that's if you have more devices than the router has ports. You just need Wi-Fi from the toast router to get the handheld to work and to be able to see any printers on the network, as far as I know the Z3 has wireless built in an the access point is not needed either, if you are not seeing the toast wireless networks I would try a reboot or contacting support and let them know you don't have Wi-Fi from your router. 

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21 REPLIES 21

Strange, maybe it is turned off by default for some reason, it is listed on the datasheet.

z3.png

 

 

yes, I was told we need the ubiquity device to operate multiple items - we didn't need the handheld until now, we only had the kitchen POS tablet.