Toast Training Mode?
‎01-17-2024 02:21 AM
Is there a way to put a tablet into a type of training mode for new hires? I have used POS systems before (Aloha, Micros) where you could use a training POS login number and practice ringing in the items, but then the items order wouldn't actually send. It would allow a new hire to get use to ringing in on the tablets and placing orders correctly, how to run their shift report and clock out at the end of each shift. without affecting sales at all. Does Toast Tablets offer this functionality as well? If not, it may be something to look into.
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Technical Question
‎01-19-2024 12:10 PM
Hey @dtearney This would be a feature request. The closest option we have is Test mode; however, this puts the entire location into test mode, not just one terminal.
Robert Anderson, Community Manager
Toast
‎01-21-2024 01:41 PM
I'll second this feature request. My kitchen staff shouldn't have to sort through training tickets on top of regular tickets. If there was a way to allow staff to train on the terminal and/or handheld without sending items to printers or potentially counting in sales, that would be very helpful.
‎04-16-2025 05:01 PM
You can turn off ticket printing from one terminal temporarily in Device Setup (Non-Printing Prep Stations). You'd still have to go and bulk void any tests that the server rang in during the test time, but it wouldn't print to kitchen printers.
‎01-21-2024 01:48 PM
Is there potentially a way to get that and how would I put in a feature request? It just helps a ton with training when tickets can be practiced being rung and it not go into sales/affect numbers, or even send to the printers when sent in the test mode
