Hi! I have a food hall that we operate a bar and 2 of the restaurants. We originally had one of the restaurants running as square (Restaurant A) and one as Toast (Restaurant B). We moved over the square restaurant to toast on the same account as R...
Is there any plan to have the "non-printing prep stations" options extend to KDS users? I.e. a device-specific option to stop tickets from showing on a particular KDS?The only options we currently have are check-level triggers, Dining Option and Serv...
We require guests to spend a minimum of $10 if they want to use a credit card. Is there a way to set a minimum for credit card purchases. We do not offer on-line orders, this would be in-person purchases only. Thanks much!
HiSometimes when you open a check, but exit without adding anything, it doesn't show as an open check, but ToastNow reflects this as an open check. Its odd, I try to judge if the restaurant is busy based on the number of open checks, but often i get ...
I'm searching for an online course to use for training my FOH staff on how to use the Toast Tables reservation system. We use opentable at our other restaurants and they have a really good online training course. Does something like this exist for th...
I need some help. We went live with Toast yesterday, and while I’m really excited about the new system overall, the support we’ve received, especially with menu building and on our go-live day was not what I expected. It was chaotic and stressful, an...
I'm trying to make all my recipes in Xtrachef to track cost. However some of my menus are to showing up. Is there a way to force sync with toast? I thought it was all automatic.
How do we setup the menu for Build your own concept to manage the Inventory and track the actuals vs theoretical. We are like a Chipotle concept and customers choose different protein options and can choose either just 1 protein or half and half of 2...
I am a small restaurant who will be using QR codes for hotel room service. I am looking for any help from anyone who is currently doing this. so far I have mapped every room as a table on the POS and created codes for each room. I have created a sepa...
9/5 - Our toast Expeditor and prep station screens started recalling tickets on its own. It happened intermittently then recalled every ticket for the day. Called toast and they walked through several different experts and sent a message to the engin...
I'm from a state with mandatory sick/safe time and Toast claims payroll essentials is compliant with the law but it is not. Anyone else dealing with the gaps in this payroll solution and completely incompetent Toast support?The law states that you ha...
I'm having an issue where five to ten old, sold tickets will periodically reappear on the Expo KDS screen. Most of the time, the tickets are around 5 hours old; and there is usually a common item across all the checks. That common item could be somet...
Is there a way for my FOH team to edit the seat number on an item that has been sent without giving them permission to edit any other modifications post send? It seems like the seat number is grouped in with all other item modifications which is frus...
I've been using TOAST for 5 years and have submitted 30 + Feature Requests. None have been implemented.The biggest issue is zero transparency.We don't know how many other restaurants want the same features.We don't know if TOAST is working on them.I...
We use printed prep station tickets at all of our stations. Tickets from phone and in person orders print with items grouped by category (coffee, food, smoothies, etc). But when a guest orders online, items on the prep ticket print in exactly the o...
