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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

3PO Menus

What is the value in having a 3PO menu?  It seems redundant since third party delivery companies can mark up the menu items on their platforms.

Spashtop Remote Access

Anybody have any luck installing Splashtop on a toast flex terminal? How can I get past toast guardian to allow install? Splashtop is PCI compliant so not really sure why it would block it?

Item Count Screen

Hi there, I am  wondering if it is at all possible to have a way on the login screen where you can quickly see all items on a quantity count? That way servers can quickly look and do not have to toggle between menus to be able to find a count. The wa...

chargeback

someone disputed a transaction.  I sent in their signed cc copy with the itemized bill.  I also have her being here on camera irate about our prices when I went over the prices with her.  she said she was taking it from my tip which you can see there...

Prioritizing Modifiers on KDS screen

Hi everyone!Is there a way to prioritize certain modifiers on the KDS screen without manually rushing an item?Currently, we have a soup and salad combo where guests often request the soup to be served first. I set up an "Up First" prep station and as...

Employee Identification/Rewards

I operate a restaurant group with 6 locations and 500 employees. We offer our employees discounts to dine at all of our locations. We used to have a rewards program where discounts were associated with employee rewards #'s however we are terminating ...

Donations

We make homemade dog treats in our food trailer and want to donate all proceeds to our local Humane Society. I'm unsure about whether or not I have to charge sales tax on them though. I am located in FL if that makes any difference. I hope someone kn...

Reports@

The only report I can pull when I run a weekly report to see what we actually sold is order detail.  It does not separate bar from food.  I think the report I need showing all bar sales and all food sales for the week exists.  I think I either don’t ...