Hello, we sometimes have a decent number of employees who forget to clock-out and therefore are auto-clocked out at 5am by the system. This is easy to see in the labor reports, however, a manager must manually check every day and action this. ...
Ok guys, What am I missing here???Server asks customer, Are you part of our loyalty program?Customer Says no. but would like to be. Server says all we need to sign you up is a phone number.Customer gives phone number.... WHATS THE NEXT STEP??? Ho...
Maybe I am missing it, and it's likely something coming in Toast NOW. but, we are in DIRE need of an easier, more VISIBLE, way to see when our 3rd party online ordering is active or inactive. (Uber, Door Dash, Grub Hub) We often have to turn ...
Thank you so much for the feedback... I just discovered this same workflow and it might actually work for me. 1. Ask all customers if they would like to earn points on their meal and earn a sign up bonus.2. If they say yes, Ask for their first...
So the signup option only appears in the payment screen AFTER the tab is closed. We would like staff to be able to enter a customers number, while opening a tab, Toast enrolls that number to their tab, then allow them to create an account on the...
When you go to Rewards on the payment screen, it offers a place to enter a rewards account number, or search by name or phone number. if you enter a number that is NOT in the POS, it does NOT give you the option to sign the customer up.
100% understand. Maybe I stated that wrong. We would love to do the same honestly. Leave toast direct online for our loyal customers, but pause all other 3rd party then have it return when we're slower.
Even this would be helpful, as direct orders are much less heavy and obviously less expensive. We often turn everything off during the rush, then managers forget to turn them back on.
