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Kitchen printer setup

I am setting up our kitchen printer but can not get anything but test receipts to print.  I imagine there is an button somewhere that tells Toast to send food items to the kitchen, but no drink items, however I can't find it.  Can anyone point me in the right direction.

6 REPLIES 6

rcmck
Dessert I

There isn't a magic button, but you need to create prep stations if you haven't already, and configure you menu to route to your prep stations. (Advanced properties is your friend in this situation)

josh212
Community Ambassador

So you are going to want to set up prep stations and then assign those prep stations to printers accordingly. When you are settting your menu, Under advanced options you can dictate where you would like each item, modifier, etc, to print and whether they will be inherited from the parent group or not. You must also go through your Kitchen UI preferences and decide how you would like tickets to print. It is importatnt that the Serial numbers are added to your Toast web, the IP addresses do not matter as they are DHCP anyway. Let me know if you have questions

I actually had to input the IP address on the printer to toast.  I've had a few DHCP issues with this system, I'm not sure if they rushed the hardware out or what, but it has been an issues with a few things.

Hey @SmokeyBrian are these printing issues resolved or are you still having DHCP issues?  

Changing the Static IP Address of an Epson Printer



Robert Anderson, Community Manager
Toast