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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Toast Delivery Service Invoice

I received this email today but with no attachment. As awful as the new system is with taking the fees from CC's now they send out this email with no information. Anyone know where I can get my invoice? Is it in the system anywhere?   Toast Delivery ...

MPF

The only integration that we have is DoorDash, so I would assume that the MPF would relate entirely and only to DoorDash sales.  However, the amount reported as MPF withholding is always, in total for each and every month, higher than the applicable ...

New tax rate on selected items

I've been reviewing the set-up that our restaurant "consultants" did when they worked with operations staff to set up Toast and I've discovered that they never created the 2.5% alcohol tax that's applied in my state.  When I create a new tax item, ev...

Accounting/Journal Entry

My staff uses the accounting  report to record net activity in a daily basis.  The entry obviously includes tips payable (we don't cash out credit card tips every day, but rather include them in payroll).  Additionally, starting in November, DoorDash...

Cashing out of a drawer with no cash

This is kind of hard to explain...I have a private event space that has a POS which sometimes has a cash drawer for events only. When there is not an event, we do not open the drawer. When there is an event, there is a cash drawer and the POS is set ...

Check No and order No

Is there a way we can have the check no and order no continuous and not start from 1 everyday.  This is causing am issue to audit.. Also would be an issue in Canada if there is an audit from CRA. 

Resolved! View List of Serial numbers for printers

is there a way to see the serial numbers for all the printers at a location.   Ideally, on the Printers and Cash Drawers page, it would be very helpful if we could add a column showing the Serial Numbers of the attached printer.  Just like it lists t...

Payroll

Good evening,I am the owner of MorninGlory in Lakeway Tx and recently had to fire 2 employees because of theft. I am trying to remove them from Toast payroll but I can’t login. Is there any chance someone could help me? Thank you,Evan Richardson 

Service Charge (Large Party Gratuity)

Hello!We pool all our tips at our restaurant. We recently started adding 20% gratuity for parties 6 or larger. This tip also needs to be pooled however on the backend there are only two options: 1. to assign tip to server 2. assign tip to restaurant....

Tip Suggestions

Need help with suggested tips after applying discounts.Let’s say a customer has a bill for $100, we discount it 50%, the bill is $50.Right now the suggested tip is being based on the $100 NOT after the discount at $50 which it should be, we need it t...

Resolved! Grubhub integration down

My grubhub integration has been down for about 2 weeks now. no orders coming into toast, resulting in all grubhub orders getting canceled. support case has been open. Someone help me please.