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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Discounts

I need to run a report that shows menu items, sorted by discount applied. This is currently possible in the "Sales Breakdown" report, but it is limited to around ~1 weeks time period. If you try to select a longer timeframe, the "view by item name" o...

Expo Tickets Disappear

Hi,we are having an issue where tickets come up and then disappear from the expo screens and appear green on the front end display which makes it look as if the order has been completed, although it has not.The ticket display is correct on the device...

Menu Item and Discount Report

I need to run a report that shows menu items, sorted by discount applied. This is currently possible in the "Sales Breakdown" report, but it is limited to around ~1 weeks time period. If you try to select a longer timeframe, the "view by item name" o...

Need help creating/entering a "Paid In" catagory

I have a pretty simple problem. Hoping some of you wrinkle brains can help my smooth brain figure it out.We are  brewpub and use Bourbon barrels for some of our beers. We have the purchase of the bourbon barrels coded out to go against the COGS for o...

Resolved! POS Codes not matching on WISK

Hello My modifier codes do not match up in WISK (inventory Software) under the POS Codes. As it stands I have 10 buttons Labeled 5oz but no way to link the recipe to the button in Toast.Incase that was not clear, the 10, 5oz buttons POS code don't se...

Trying to read my pay check

HelloI am bartender and we receive tips in a number of ways. The cash I receive and claim, the cc tips I get and claim, the tips I receive from the servers, the cash I receive from the servers.On my paycheck I have.."regular"--- which is my hourly"Ti...

Discount Code

How can I create a discount code for the local kids to use on their lunch meals without it displaying on my online ordering menu?  It will not let me uncheck the box, as it is grayed out.  I want to offer the high school kids a discount, but only the...

Resolved! week

hi i want to define the work weekto start on sunday - until saturdaymy payroll is like that (sunday to saturday)

Work week Filtering

I have called in twice about not having the ability to match reporting with my work week. We operate Sun-Sat and that is also how our payroll runs. All the reporting on Toast starts the work week on Monday. It is hard to believe that we don't have th...

Happy hour

Hey there! I am struggling remembering how to adjust my happy hour.  I have noticed that we have craft beers included in the happy hour and it shouldnt be that way.  It should just be domestics.Thank you for any help you can give me with this

Toast Pay Card and Pay Out

Hi all!  Curious on feedback from anyone that does Toast Pay Card and Pay Outs.  Pros and Cons?  We currently pay credit card tips out on paychecks and are contemplating a change. Owner wants to start withholding for credit card fees but allowing pay...

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