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Quick Order/ Guest counts

ToddL
Soup II

Is there a way to assign every entrée as a guest count so that if you are using Quick Order you can still track your guest counts without the cashier having to enter in a guest count every time?  The point of quick order is to be quick and not add extra steps to get the full use of the system.  Other systems have had this capability.  Can anyone help with this?

1 ACCEPTED SOLUTION

To get an accurate guest count, you can use the Guest Information report, which can be accessed by navigating to Reports > Weekly overview > Guest counts Customers on orders.

Calculate Guest Count Data
Toast Tables Daily Guest Count



Robert Anderson, Community Manager
Toast

View solution in original post

10 REPLIES 10

Robert Can we request to add the feature of entrees being the count feature of guest count ( basically we label if its a guest count) 

To ensure I understand, do you want an option where the guest count increases every time an entree is ordered?
I can relay this feedback to my team, but if you would like an official feature request made, you would need to contact support. Our product team does view these threads, but you can also post this feature request in "Submit Your Feature Request Here." Our product team reviews
 this thread more than others. There is no guarantee that these features will be implemented. 



Robert Anderson, Community Manager
Toast

Hi Rob - still looking for feedback here...

I would also settle for a feature that would "force show" or "require" a guest count be entered prior to sending to kitchen. 

We really need better guest count functionality for quick order. I can't emphasize enough how much this would help us - and likely many other partners using Toast. Using our restaurant as an example, many patrons order 4-5 share plates as opposed to mains, skewing any guest count data we could manually pull from our p-mix. 

Hoping for a solution in 2025!

It would be way more accurate to count the number of entrees than to expect a server to accurately type in the amount of guests for every order. And as a restaurant that uses seat numbers as well as guest counts, why does increasing the number of seats not increase the number of guests? I understand that restaurants work in very different ways so I'm assuming there is a reason, but it would also help if these increased simultaneously since its a fair assumption that if you need to add an extra seat to an order than you are adding an extra guest.