View Order Updates/Auditing

[Kirsten_H]

I used to be able to click 'View Update History' to view/audit check activities (1st picture).  Last week this functionality disappeared, and I get a header with no information (2nd picture).

I was on a call with Toast Support today on a different issue and asked about this.  I was told that this functionality was removed as it is only for Toast agents to use.  Has anyone else had this experience?

How do you audit checks to figure out issues that arise?

[Rob]

I'm unsure how it's added back, but I can get a case for the correct team! Is the functionality missing for you? @nbunda 

[nbunda]

As of today, yes it’s still blank for me. Thank you! @Rob 

[Rob]

Okay, I will escalate a case for you! 

[nbunda]

Happy to report mine has been added back as well! Cheers!

[Sdaniel]

Hey @Rob! The audit is also coming up blank for me. I did have some odd experiences with Toasttab where I was locked out of accounts even though I have full admin access. This could be why it's blank for me. Our rep tried making edits to my account and she asked me to clear the cache. I now have access to some of the Toast functions but not to everything that I used to have access to.