Online Orders for the Wrong Location

[Tinku_S]

Toast Community,

We have noticed a significant uptick recently on online orders for our 9-unit group going to the wrong location and are wondering if anyone else has noticed the same issue, and if so, if you all were able to figure out a way to reduce that. This is more than simple user error (though I am certain some of it is likely tied to that), and the recent uptick suggests (last month or so) makes me think there is something else going on here.

@Sdaniel @Rob: Is there any known issue that you are aware of that would be leading to this spike?

Tinku

[Sdaniel]

This is awesome, thank you for sharing! I’ll be sure to pass it along to our marketing team. I’ve also seen some earlier requests from other Toast customers asking for a similar feature built directly into online ordering, so hopefully that’s something we’ll see in the near future.