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Ordering to wrong location

We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?”

 

6 REPLIES 6

Hello! This is a feature we would be very interested in utilizing. Any updates on if/when that might be available?

Yes, it's been a problem for years for us.  We requested a feature update, but never got one.  We do have our confirmation email re-state in BOLD letters that the guest's order will be ready at our CENTRAL AVENUE location or whatever.  We stopped referring to the location by the area of town and switched to the street name.  It's improved, but would still be way better if Toast would add a popup that we can populate with our own verbiage

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