Send Toast cash to one customer

[MariaB]

I am writing to inquire about the possibility of issuing Toast cash or a specific discount code to an individual customer. For instance, if there was an error with a customer's order, we would like to send them a personalized email with a code or some credit that they can use on a future transaction. Could you please inform me if this feature is available in Toast, and if so, how we can implement it? Thanks!!!! 

[rcmck]

You can use customer credits for this, but it's not available for online ordering.  https://central.toasttab.com/s/article/Customer-Credits 

[josh212]

Do you have loyalty/gift cards. If so just add it to their gift card balance on their guest profile. There is a beta for comp cards in the works as well

[au79teahouse]

Interesting to know. Will the comp cards be digital, physical, or both?

[josh212]

Right now there is only done through a third party provider. You can essentially make them now just sell a gift card and discount 100%