Hi We are trying to drive more loyalty sign-ups.is there a way or a report I can generate that shows Who signed the customer for the loyalty account, online, kiosk, cashier name, etc Where was the sign-up done, POS, online link, kiosk, online orderi...
How can we effectively collect email addresses or phone numbers from dine-in customers using our Toast Go handhelds or POC? Here are a few potential approaches we see:Offer the option for customers to pay via text message, provided they’re comfortabl...
I manage 3 locations and our service model primarily uses tabs and we have set Toast to preauth for $.01. We constantly get calls back from customers about there being multiple charges on their bank statements. We try and explain to them that these a...
I am a new user in New Braunfels, Tx. and would love to visit a retail establishment and learn more about Toast POS system, such as Cash reports, inventory, etc.. Any one-on-one help would be greatly appreciated!!
Does starting a tab (as opposed to closing check upon order) lead to more sales and higher tip percentages? Is there a way to generate a report in Toast to track this information?
I am writing to inquire about the possibility of issuing Toast cash or a specific discount code to an individual customer. For instance, if there was an error with a customer's order, we would like to send them a personalized email with a code or som...
We have been using Toast Tables for about 4 months now, and I'm wondering if (other than adding multiple service periods) there is a way to customize turn times. For example when we used to use Resy we could customize each table to the turn times we ...
Hello,Has anyone used the guest engagement tool, specifically the offers portion and found success? Would anyone be willing to share their experience with me on how it all works?Marc DunhamNASHBIRD, OKC
Hi Toast Community, With Valentine's Day approaching, we'd all love to hear your best practices on how you prepare for one of the busiest reservation days of the year! Share your tips in the comments below You can also take advantage by skipping the...
Hi there:We presently apply a Service Charge by specifying that it be applied by default to all Dine In orders.Ideally, we like to leave this setting alone, but find a way to not apply a Service Charge to orders generated by Order & Pay. It seems lik...
With Toast’s Orders Hub, managing off-premise orders has never been easier! Now you can handle takeout, delivery, and curbside orders all in one place — it's like a toast to your operational efficiency! In this post, we will explore the key features ...
Hi Toast Community,We've been testing out the new Order Ready Display that was recently launched and wanted to learn more about displaying the names, specifically for 3rd party (Uber, DoorDash, etc.) in a better way. It appears that Toast pulls order...
We have 2 cash registers that take payments from the customers in the dining room. When a large table comes to pay, we begin accessing the checks on both terminals in the Pay screens. But when a customer pays thier check, the other screnn automatic...
Hey there, Toast Community! Online ordering guests are looking for more options like payment types, scheduled orders, and customizable menu items. Two new Better Together live training sessions have been added to the calendar for you to help you lev...
We are a non-profit Elks Lodge. Most of our guests are members. We are new to Toast -- haven't gone live yet. I would like to build/create a guest list/member list/customer list. I want to add the guest name when when take the order. Instead of typi...
