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Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
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Forum Posts

Schedule training for team member

Good afternoon, My name is Laura Hernandez and I and I am the training specialist for King Goose Hospitality and I am contacting your team to be able to know who is Pubbelly Sushi LLC Toast representative to contact and communicate for store needs. M...

Resolved! Linked Cards on Loyalty account

We thought we had this issue resolved.  I have 2 credit cards linked to my rewards account.  I used to just be able to swipe my card and my points were applied.  Something has changed.  Our guests are no longer getting their points automatically with...

Rewards on Guest Check/Receipt

Hi All!  Loving this community!  Question is....  when we first started using Toast Rewards....  after a guest paid, the bottom of their receipt told them how many points they earned AND how many points they had total.  NOW  every receipt, regardless...

Resolved! Online Ordering Website

We really need an option to customize the online ordering website. Right now the site is way too cookie-cutter. There is no options to make adjustments to any of the settings. An option should be provided for restaurant owners that have experience wi...

Takeout Dining Option Bug

A recent bug caused some takeout orders to be prompted for guest info when it normally did not require this info.We fixed a bug with the Takeout Customer Information configuration in 2.60. Previously, the order workflow was not respecting that config...

Rob | Community Manager
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Google Menu

We turned on Google Ordering at one of our locations on Monday 11/28.  During weekday lunch hours it should display 3 menus: Lunch Specials, Full Menu, and BaddMerch - in that order.  Instead it displays them in the following order: Lunch Specials, B...