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Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
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Forum Posts

Toast Kiosk Update

Hey Toast Community! We recently received an update on our self order kiosks and wanted to know if anyone is experiencing the same issues we're having. Here's what we're experiencing - Screen glitching when switching menus The "cart" is no longer upd...

Greyed out menu items in kiosk only

My guest can order using kiosk, there are certain  menu items that are greyed out. I've checked the menu item in back end and to see if it's marked out of stock or quantity is checked,  which I really never use. Anyhow I'm at a loss that this only ha...

Images

Whenever I try to upload an image to the toast menu the system doesn't do anything. I try clicking on choose image but nothing happens.

Scheduling Emails

Hi Toast, Is it normal for scheduled emails to take more than one hour to send to all subscribers? I just sent out our first marketing campaign to all 50,000+ subscribers for all three of our restaurants and it seems like it's taking a long to time t...

Creating Marketing Materials for Your Restaurant

Marketing materials, such as flyers with QR codes, are a great way to direct your guests to view your Toast Online Ordering site, Toast Loyalty signup page, and Email Marketing signup page. Watch the playlist below to learn how to use simple, profess...

Rob | Community Manager
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Toast is not what I was expecting

I contact Toasts and I did all the step and I pay for shipping and I never got the system.I already open my business and still waiting for the system and I’m using Square for now but maybe I will stay with Square because Toast only tell lies.almost 2...

Google ordering

I haven't gone through with you Google ordering program details. I would like to know about it. How much is the fee for it? I don't offer delivery right now. We offer only pickups. Is the delivery included in it? If yes who will pay for delivery? And...

Loyalty options needs to be added

When we started with Toast a few years ago we were told by our sales person that Toasts Loyalty could be configured like our current POS at the time which was basically for every drink (we are a coffee shop) the customer buys they get 1 point or stam...