Turn Order Hub Off on one device

[Prairieskybread]

Hi- Today was our second day using Toast. Yesterday I learned I should mark orders complete in the orders hub. Today, we send two rounds of text messages to everyone. We have two Flex's and a KDS. The KDS is set to the fire computer. I would like one of our flex's to be the only computer with an orders hub on it so we don't send two rounds of your order is ready text messages to customers. Does anyone know how to do this? Thanks! 

[rcmck · Accepted solution]

Seems like you have order ready text on KDS fulfilment turned on as well as order ready message for orders hub. Just turn off one or the other., KDS settings will be under kitchen setup, order ready is under takeout > orders hub. I think orders hub is better if you are using it since it's generally actually ready, sometimes KDS fulfillment may not be packed and ready for pickup when the message goes out depending on your workflow. 

[Prairieskybread]

Super thanks for this. That makes sense!

[au79teahouse]

https://central.toasttab.com/s/article/Order-Ready-Text-Messaging-from-the-Orders-Hub

Hey there, please ready this article for more information on where to toggle the "send message" setting. Feel free to ask if you have more question.