09-19-2024 01:45 PM
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.
I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) jobcode that the user was working from. But Toast tells me that is not possible.
The only work around I can think of is duplicating our entire menu, and creating duplicate items (w slightly different names) that the server could then choose menu group (Main Bar) vs menu group (2nd Bar)
Any suggestions out there?
Thank you!
Matt
09-19-2024 02:16 PM - edited 09-19-2024 02:16 PM
Definitely can't do it by job code, but you can reroute by service area or dining option so you have some options there. So you just leave your menu as is, then make a new prep station for the second bar, in item routing, assuming you have a service area configured for the other bar you would just add an item route from the first bar to the second bar if from the second bar service area. If you don't use table service mode or service areas you could create another dining option just for the other bar and reroute that way.
09-20-2024 07:18 PM
@MQP Hey! I have 2 bars in my location, two service wells as well. Routing is key! As stated below - you will be two service/prep stations. Mine are "Tap Room Service & Gastro Service". All bar items route to each well. We use handhelds - each rooms handheld is programmed to only print at it's perspective bar. Gastro table tickets don't send to the tap room, Tap Room tickets don't send to Gastro, etc. It's really fun and totally eliminated the need for a "hidden menu". If you need more information please message me! I LOVE to talk about routing!