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Can someone makes sure the CEO sees this regarding the order processing fee

obysboss
Soup II

‎07-11-2023 08:47 AM

https://www.foxbusiness.com/lifestyle/restaurateurs-fuming-ominous-new-fee-billed-customers-big-tech...

 

For a company that has been on the cutting edge of almost everything so far this is shady as hell! Let me guess, They hired some new "Businessman" minded executive that thought this would be a good idea. It might look good on the stock price in the short term, but this will cost you business in the long term. NONE OF YOUR CUSTOMERS OR MINE ARE HAPPY ABOUT THIS. Please rethink this!

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2 REPLIES 2

escoop
Salad I

‎07-12-2023 12:59 AM

Join the Zoom call Thursday.  Restaurants unite!  email RestaurantsWorkingTogether@gmail.com to get the details

 

lkay4565
Soup III

‎07-14-2023 04:54 PM

Dear Toast, You have hijacked my receipt and added your own explanation of the order processing fee which does not represent my restaurant's view. Who gives you that right????? Please take off the note on receipts. That is appalling!!!!

*The Order Processing fee is set by Toast to help provide affordable digital ordering services for local restaurants.

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