Duplicate customer records

[BrunosPizza]

Is there a way to clean up duplicate customer records associated with the same phone number?  I have to many instances where I have multiple records for the same customer.  I wish there was a way we could clean this up!

[escoop]

We too struggle with the duplicates!

[nbunda]

On top of duplicate customer records, a huge annoyance for us is duplicate rewards accounts for the same customer, simply because they used a gift card during a transaction that also had rewards. Any Toast gift card has a rewards balance, and using it while checked in for rewards will create a new rewards account and link the two. Physical rewards cards are so outdated! This needs to end. It ONLY leads to staff and guest confusion!

[rcmck]

Those gift card accounts are automatically merged but they should show up as one account when looking up a loyalty account, definitely confuses patrons and staff.

I don't know how long this merge has been in the guestbook but I just noticed it, seems to work