Hi everyone!
One of our locations recently started having problems with their thermal Epson L90 printer, specifically when the label prints, it prints blurry. The manager of the location cleaned the printer, ensured the paper roll was set up correctly, and called Toast customer care, however, they were not able to narrow down what the issue was. Has anyone experienced this issue, or have any troubleshooting suggestions?
The attached sample picture is for the guest receipt; however, the item labels print blurry also.
Thank you! 😀
Looks like a dirty print head to, is that what was cleaned? I would start there if it hasn't been done already.
Thank you everyone for the suggestions! I cleaned the printer thoroughly, and it seems to be printing properly now. I found detailed instructions on the Epson website. That and along with the suggestion from @rcmck, I was able to get it working in less than 15 minutes. 
