Epson L90: Printing Modifiers

[Sdaniel]

Hello!

At all our locations, we've streamlined our setup with a dedicated KDS for carryout, online orders, and DoorDash. These carryout screens have the Epson L90 thermal printer assigned.

One of our offerings is the Pancake Combo, which is three small pancakes accompanied by a choice of eggs and meat. Given the variety within this dish, we use two boxes, one for the pancakes and the other for the eggs and meat.

I am wondering if there is a way to print the 'combo' portion as a separate ticket. Currently, both the pancake and combo details are printed on the same ticket. However, we'd like to do this without affecting the way the kitchen ticket prints, the cooks have their own kitchen printer and KDS.

The "combo" portion is part of a modifier group:

[LaRocque]

Hiya!  I'm afraid I have nothing but empathy and a sad "nope".  We fight the same thing with side salads that are part of the meal.   When there is only one item on the ticket, you can always print the label on demand.  But if you have a Pancake combo and three other single-box items, it doesn't make sense to reprint the entire order again.  FWIW, I have asked this same question of Toast, so it's somewhere in their FR queue.

[Sdaniel]

That's such a bummer! Thanks for responding and I am glad to see that it's not just us that would benefit from having such feature. 

[LaRocque]

True that.  This was my use case.  Similar result, different use case.

[au79teahouse]

separate tickets as in "Lemon Poppy Pancakes" on one ticket and "Combo: scrambled & bacon" on another ticket?