We have three Epson TM-L90 label printers for kitchen tickets. All printers have 58mm spacer and labels loaded. All printers have the same settings in printer settings and toast back-end.
However, the print in three different formats.
Food printer prints correctly but there is a large header. This printer also does not have the latest firmware installed so I believe that would be my first step?
Hot Bar printer prints tiny tickets with hardly no header and line items are much closer together.
Cold Bar printer prints as if it's 40mm labels. The config sheet also shows 40mm - so for some reason, the printer doesn't recognize that it's 58mm size labels.
Ideally, all our tickets would be formatted like the food printer tickets with less header and the line items slightly closer together.
I believe these are all memory settings. However, when I follow the steps to access the memory settings, the printer does not print a menu code sheet nor recognize that I'm pressing the button to change settings.
Any insight would be very much appreciated!
