Here's an issue that Toast Customer Care is having trouble with, so I wanted to see if anyone else is using Toast gift cards. We were successfully issuing cards and scanning them for payment using the barcode scanner and the QR codes on the cards. Th...
We use printed prep station tickets at all of our stations. Tickets from phone and in person orders print with items grouped by category (coffee, food, smoothies, etc). But when a guest orders online, items on the prep ticket print in exactly the o...
I’m looking to get a sticky label printer but there’s too many epson models of TM-L90 and I was wondering if anybody had an experience with it. Does anybody have an Epson TM-L90ii which is a liner-free sticky label printer? Does it work with toast or...
Hi, anyone know if there is a way to include the no sale button (or another till opening function) on table/seating screen rather than just on the quick order screen. Thanks
Hi, so we are based in Ireland. Most people here don't ever want receipts. We have managed to turn off automatic receipt printing on cash transactions (we get the print or not print prompt).. We cant seem to be able to disable auto receipt printing o...
We have three Epson TM-L90 label printers for kitchen tickets. All printers have 58mm spacer and labels loaded. All printers have the same settings in printer settings and toast back-end.However, the print in three different formats.Food printer pr...
We have started accepting holiday orders online allowing customers to schedule ahead to a later date for pick up. When I close out for the day should I be closing these credit card transactions on the day the order was placed or when it is picked up?...
When I am entering waste in xtrachef it does not give the option for a full receipe- only the prep receipe . If a server drops a plate then this is the receipe from a menu item. Is there a way to do this that I am not seeing or can we implement the ...
we are having issues with our loyalty program, which is a Hugh part of out business. After putting in the email the screen just spins spins and spins. sometimes it actually works, and the guest when swiping their cc have to keep on putting in their e...
2 things regarding 86ing. 1. 86ing items and individual modifiers is very helpful, but only seeing items in the 86 report does not make any sense. Why can't we see modifiers that are 86'd?2. in the 86 report, it would be very helpful if those items...
Your cafe is way more than just another eatery. To your customers, it's their morning fix, their afternoon ritual, and their go-to date spot. Some days it's even their home office. (Got that WiFi password handy?). Below are just a few of the new pr...
