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Inefficient "help" forum

BM
Soup III

We came to this forum to ask questions, GET ANSWERS, not get our email blown up with useless comments by Toast. 38 emails in 30min. I run a business, I don't have time to sort thru 38 emails to find which one actually is answering my issues. 

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5 REPLIES 5

Rob
Community Manager
Community Manager

Hi there @BM, we apologize for the negative experience of your email getting spammed by the AMA responses. We have updated the community-wide notification settings to not deliver these kinds of notifications more than once a week. You also have some options for changing your own notifications if you go to your settings from your profile, "Subscriptions & Notifications," then "Notification settings." From there, scroll down to "Email Notifications," where you can change how you would like to receive notifications for "Responses to other replies I subscribe to."

If you have a question about a specific option, please let us know!

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Robert Anderson, Community Manager
Toast