Invoicing Error

[MSRBC]

Hi all,

     I have uploaded multiple invoices in Xtra and things are going well.  I have 3 though that are causing a hiccup.  When i go in to fix whatever error it has I have this message "is currently viewing this document. You may edit it once they close it."  I am the only one in the system at the time and no one on this end has even logged in yet so I am not sure where this is coming from and/or if I can clear it??

[Rob]

You may need to contact support for this error I would try to see if Clearing your cache and cookies solves this.

[MSRBC · Accepted solution]

Thank you - Update - It seems due to us just getting started the folks at Toast were in the system looking at and reviewing the uploaded invoices.