Issues setting up BOGO Offer

[ritachick1]

I am trying to setup a discount "Buy 2 Entrees, Get One App Free."  Following the instructions in the tutorial (https://doc.toasttab.com/doc/platformguide/adminDiscountsConfigureBogo.html),  I have added the menu groups for the required purchase and the require menu group for the free item.  At the bottom of the page, under the advanced settings, I have changed the required to "2" and the get to "1".   When I save the settings, everything seems fine.  However, when I double check the settings, the required number has changed to "1".  If I change back to "2" and try to save again, I receive an error stating "Max Quantity must be greater than or equal to Min Quantity."  

[Rob]

Happy to hear about the resolution! If possible, could you post what was done to resolve, in case anyone else runs into this issue? 

[ritachick1 · Accepted solution]

There was a coding bug.  Beyond that, I'm not exactly sure what the issue was or how it was resolved.  The engineering team worked out the issue.  Now, I have been able to add my necessary entrees along with the free item choices.  I can now set the required number and the free number as needed, the correct way.  

[Rob]

Understood, thanks for the update!

[au79teahouse]

It's not a bug. I would call it's not coded properly. For buy two get one free, you need to set it up as buying two entree items.  The minimum quantity will always be "1" because the program considers the whole grouping as "one item".

[ritachick1]

It's definitely a bug or coding issue.  I have the settings as you mentioned, but the issue comes in to play towards the bottom of the settings under "Advanced."  Where I should set the "Required" to 2, and the "Get" to 1.

But, if I set it like that, that is when I get the original error message.  If I flip the two numbers, I am able to save the settings but then the discount is incorrect.