kds missing items or not getting tickets
‎07-20-2025 05:00 PM
Does any one else have the same problem of orders (tickets) no getting to the right KDS ? or showing up in the pre station but not on the expo even though they a set up to go to expo ? Try already rebooting, reinstalling changing cables changing switches, changing the KDS to new ones but the problems persists, Help any one !!!????
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Kitchen Display System
‎07-20-2025 06:20 PM
I would first double check ticket display options under device setup on each KDS, make sure there is nothing unchecked that should be.
‎07-21-2025 10:17 AM
We recently had an issue with this check and see if courses are setup on the items in question.