Menu Availability

[Sdaniel]

Hi everyone,

We’re working on a new menu tailored for commuters, especially since we have a few locations near train stations. We plan to promote this menu through our branded mobile app and offer a promo code for customers who order from it. The menu will be available exclusively from 7 AM to 9 AM, Monday through Friday.

We’re currently using Online Ordering Pro and thought time-based ordering rules would help us manage this. However, after testing, it seems these rules aren’t quite achieving what we need. Specifically, we want to ensure availability during those times while allowing customers to pre-order ahead of time, such as the night before. Our business hours are 7 AM to 2 PM, but we’d like customers to be able to start placing orders as early as 5 PM the evening before.

Currently, when I set the availability rules, the items only appear on the online ordering page during the designated hours. We want to find a way to let customers place orders ahead of time while still respecting the availability window.

Any suggestions on how we can make this work within our system?

[josh212]

The best way to do  this would be through the catering and events module.  You can create specific special menu's that have their own stie etc. You can also change availability and allow pre-orders

[Sdaniel]

Unfortunately, we don't have Toast catering and events, but that's good to know! we'll definitely keep that in mind! 🙂

[rcmck]

Could you maybe just use the regular menu availability based on time? It would be really easy if they allowed multiple time slots for availability but that is still not an option. You could potentially just make a copy of the special menu, one for the night before, and another for the morning. Set one menu as available from 5pm to 7am, and the other from 7am to 9am, not very elegant but I think it would work.

[ashokr]

You mean as a menu-based availability. But that still doesn't provide a way to give discounts based on pickup time I suppose. If what you are suggesting works, albeit not elegant its as elegant as it gets 🙂

Alternately as I had suggested earlier, i they can have an option to pick the pickup time or order time as the condition for a discount/coupon that might make it all flow well. (But a new feature and might take a while before it shows up)