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NEW POS EXPERIENCE - "Share" Header

Sdaniel
Community Ambassador

Hey everyone!

We are continuing to utilize the new POS experience at our R&D location. I've received the same feedback from servers repeatedly, and that is to remove the "Share" header on the ordering screen. We utilize seat positions; however, we are a breakfast/lunch restaurant and do not offer appetizers, and it's not often guests share a plate. Is there any way to make the "share" header optional? I know in the old POS experience; we had the option to remove the "share" button. Although servers can skip "share" to move on to Seat 1, we are a rather fast busy restaurant, and at times servers forget to skip "share". 

Any insight would be appreciated! 🙂

Sayra Daniel, Community Ambassador
Egg Harbor Cafe
Mililani, Hawaii
4 REPLIES 4

rodeak
Soup III

I am also having a hard time adjusting to this and am constantly putting things in to share because I forget to tap seat one or seat 2. It would be great if share wasn't the first option but I don't know if I want seat 1 to be automatically selected either. Perhaps it would be best if you needed to make a selection first in order to put in an item, whether it be shared, seat 1, 2, etc.? 

I like your idea as well! Anything to not make the “share” header not be the first line in the ordering screen. 

Sayra Daniel, Community Ambassador
Egg Harbor Cafe
Mililani, Hawaii

Thank you for your feedback, I have shared it with my team. Unfortunately, they do not have any immediate solutions, but they have taken note of your feedback!



Robert Anderson, Community Manager
Toast

Sdaniel
Community Ambassador

Thank you, Rob! 🙂

Sayra Daniel, Community Ambassador
Egg Harbor Cafe
Mililani, Hawaii