Is there a way to have notes about a guest that pops up if they place an order? For example...1. a guest repeatedly has chargebacks2. a guest repeatedly doesn't show for phone orders so we want to collect payment over the phone3. a guest has a gluten...
Hi,Has anyone heard when we will be able to add the CC surcharge to the online orders?
In Tennessee we have a 15% Liquor tax for each drink by the glass. It can either be included in the cost of the drink or added to the cost of the drink and must be specified on the drink menu. On top of this you must also pay the normal sales tax w...
is there a way to enter the cost of goods sold so that you can see cost compared to sales
Hey all, Does anyone have experience sending individual item tickets to just a Prep Station KDS, and have the full order ticket display on the Expo KDS? If so, how do you configure that? Thanks!
Many discounts don't need to appear on the POS (example discounts created for online use only..etc) and having the ability to manage discount visibility (POS or just backend) would be great to simplify the UI and only show discounts that can be appli...
We have 3 locations within our biz, we have had a few go between locations. I always add them as a new employee to the location they are going to. I was looking to see if there was an option to add that employee to all locations and I found it unde...
Can anyone share with me their experience with the labels on to go food? I am very interested in using them for our Pizzaria, but would love to hear other peoples work flows with them. We use paper tickets for our line, and do not use a KDS at this t...
Hello!At all our locations, we've streamlined our setup with a dedicated KDS for carryout, online orders, and DoorDash. These carryout screens have the Epson L90 thermal printer assigned.One of our offerings is the Pancake Combo, which is three small...
I had a table move from one of my servers to another different server and completely change table numbers at around 1645 today.
The new network that Toast is connected to now has our restaurant name in it. This has increased the amount of people asking for our WIFI, however we do not have public WIFI as it only runs our processing. Would this be something Toast could change o...
Is it possible, under MLM, to have 7 locations where 6 are using KDS and 1 would not be. Could they all exist under one group?
Is there anyway to make service charges to where it needs a manager authorization before it's applied? We currently do a 20% gratuity for parties of 8 or more. My staff can apply that service charge themselves and there's not option to make it a cert...
I would like to have a report that shows the average ticket fulfillment (aka average ticket time) for an entire day. Under the "Kitchen Operations" report there is a breakdown by hour, but nothing that combines it into the average of an entire day o...
