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Reporting for Specific Items Sold

driddell
Soup I

 

Does Toast has a reporting feature which shows sales for specific items sold?  Our report includes item sales within broad categories but not for specific menu items sold.  When we run specials through social media advertising, it would be really helpful to be able to track the resulting sales for those specific items.

 

4 REPLIES 4

rcmck
Dessert II

Using Tags and Product Mix would be best for this situation. https://central.toasttab.com/s/article/Use-Menu-Item-Tags-to-Maximize-Reporting-1492918026171 

drdgreen
Soup III

I appreciate your frustration.  Many reports do not contain information about modifiers or do not report modifier information in a useful way.  In many cases, items with multiple modifier groups will only show the item with the value for a single modifier per row; this is true is as for items with modifier groups which all for more than one choice.  When several of the item have been ordered, it is impossible to tell exactly which combination of modifiers go together.

Rob
Community Manager
Community Manager

It might be helpful to use tags, the product mix, and maybe the Modifier Details Report. If, after using these reports, you find you are still missing the information you're looking for regarding modifiers, please let me know! 

Menu Reports Overview 
Use Menu Item Tags to Maximize Reporting 



Robert Anderson, Community Manager
Toast

I'm have been struggling to identify Item:Modifier combinations where an item has more than one modifier group or where a guest can select more than one modifier.  The information to identify the item is spread across multiple rows in the reports.

It's very frustrating that the menu architecture works well in the POS, but the reports obfuscate what has been ordered or sold.  If there's a way to rebuild the menu such that the reports are more useful, we are willing to do that, but within reason.  Flattening the menu increases the number of items, and at some point, the menu becomes to cluttered; the POS and on-line experience is unacceptable.

It would be helpful to walk you through a specific example of where information about such a combination