Toast Training Mode?

[dtearney]

Is there a way to put a tablet into a type of training mode for new hires? I have used POS systems before (Aloha, Micros) where you could use a training POS login number and practice ringing in the items, but then the items order wouldn't actually send. It would allow a new hire to get use to ringing in on the tablets and placing orders correctly, how to run their shift report and clock out at the end of each shift. without affecting sales at all. Does Toast Tablets offer this functionality as well? If not, it may be something to look into. 

[Kirsten_H]

I think there's another thread somewhere in the community about work arounds...someone suggested to me to set up a 'Training' Dining mode that doesn't print to any print stations.  It adds the variable of having to change the dining mode when the order is started, but as long as that's done, you shouldn't print to any prep stations.

We also set up a couple 'Training' employees for training staff to use (they clock in under their own number that has no permissions yet).

When the trainee is done, you'll need to void off all of the checks that they've created so you don't have unpaid checks at the end of the shift.  

It seems to be working for our new staff when they're training.  It's certainly been helpful to get them more hands-on training with the handhelds.

[Penguin_Meg1]

I have asked for this feature request a few times as well. We had it when we were with Aloha a few years ago and it was a very  valuable feature. Keep putting it in as a feature request!