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Penguin_Meg1
Salad III
since ‎11-25-2022
Tuesday

User Statistics

  • 131 Posts
  • 5 Solutions
  • 164 Kudos given
  • 91 Kudos received

User Activity

>6 miles delivery charge

Tuesday
Hi All,Toast added on a delivery service charge of 1.75 for order greater than 6 miles away. They did this automatically without our permission or knowledge. A couple months ago a customer alerted me to this and I took steps with toast and they showe...

US Regulation/ printed kitchen ticket /customer privacy

07-09-2026
Has anyone else been affected by the change that happened today of customer information being censored on the kitchen ticket  side?We have printed kitchen tickets and as of today the phone number is blocked out aside from the last 4 digits of the pho...

Toast Outage- helpful lookouts

10-21-2025
Hey everyone! We may all have different random things that pop up from the internet outage yesterday and I thought we could help each other out by letting each other know things to keep our eyes open for so it doesn't surprise bite us later.Labor Sum...

Guest Feedback

09-18-2025
Regarding Guest Feedback inbox:There is an AI "do not respond" email that pops up but I want to use an email they CAN respond to. If a customer leaves a negative review I want  to be able to respond by giving them a gift card and typically asking mor...

Toast Credit Card Surcharging

08-26-2025
Hey Toasters! I want to look into doing the surcharge fees for credit cards but it sounds like using the Toast Credit Card Surcharge system will increase our credit card rates, even if we stop using the surcharge system the higher rates will remain.....
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