Ordering to wrong location

[Bean-Rush-Cafe]

We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?”

[Tinku_S]

Heard back from Toast today. They said the locatio popup will be released publicly in Q4.

[escoop]

Hey Tinku_S...how did the beta go?

[Tinku_S]

Beta went great. It has been live on our account since then. I reached out to the Toast contact that I was working with to see when it will be available for public release. Last communication I had was mid May when they said they were moving this to production but I didn't get a specific timeline.

[escoop]

Yes, it's been a problem for years for us.  We requested a feature update, but never got one.  We do have our confirmation email re-state in BOLD letters that the guest's order will be ready at our CENTRAL AVENUE location or whatever.  We stopped referring to the location by the area of town and switched to the street name.  It's improved, but would still be way better if Toast would add a popup that we can populate with our own verbiage

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[Tinku_S]

I have been testing the popup and it works great. I have been told that this will now move into production and should be available soon to the broader community but do not have a timeline. @Rob Do you know when that will be rolling out to others?