07-11-2023 09:32 AM
We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?”
2 weeks ago
I have been testing the popup and it works great. I have been told that this will now move into production and should be available soon to the broader community but do not have a timeline. @Rob Do you know when that will be rolling out to others?
a week ago
We have experienced this issue as well. What we found is that when customers search for one of our locations on Google, the menu would default to a specific location. Unfortunately, many customers do not realize this when placing their order.
a week ago
I have noticed that there is a little delay when submitting orders now that shows a little summary of your order and location after submitting and gives you a few seconds to back out if you made a mistake. I don't know if this is everywhere yet, seems like it could help cut down on the mistakes as well.