Ordering to wrong location

[Bean-Rush-Cafe]

We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?”

[Sdaniel]

We have experienced this issue as well. What we found is that when customers search for one of our locations on Google, the menu would default to a specific location. Unfortunately, many customers do not realize this when placing their order. 

[rcmck]

I have noticed that there is a little delay when submitting orders now that shows a little summary of your order and location after submitting and gives you a few seconds to back out if you made a mistake. I don't know if this is everywhere yet, seems like it could help cut down on the mistakes as well.

[rcmck]

Looks like it is available now, under branding and customization https://updates.toasttab.com/announcements/enable-a-location-confirmation-popup-on-your-online-order...  

[Nsirotko]

@Rob Is there any way that we can get this feature enabled for our location without having multiple on Toast? We are a franchise, but we only own one location and constantly have this issue with customers ordering to the wrong location.