04-23-2023 02:45 PM
ISSUE: soups, salads, chips, etc. are all taken care of by the food runner but they still need to be on the expo screen. When the kitchen fulfills all food items, the order does not go to the front of the KDS because the sauces are showing up as not fulfilled. Sometimes our KDS is 4 screens back so it is not feasible for the food runner to manually fulfill these items.
SOLUTION: How do I get these items to be marked as completed automatically when they are rang in?
01-12-2024 08:26 PM
Also to answer your other question our situation is identical. We have items like soup and cold dips that the food runners make right away when they hit the expo screen but if they always go to the back during peak volume, then those items will not be prepared quickly.