Issues setting up BOGO Offer

[ritachick1]

I am trying to setup a discount "Buy 2 Entrees, Get One App Free."  Following the instructions in the tutorial (https://doc.toasttab.com/doc/platformguide/adminDiscountsConfigureBogo.html),  I have added the menu groups for the required purchase and the require menu group for the free item.  At the bottom of the page, under the advanced settings, I have changed the required to "2" and the get to "1".   When I save the settings, everything seems fine.  However, when I double check the settings, the required number has changed to "1".  If I change back to "2" and try to save again, I receive an error stating "Max Quantity must be greater than or equal to Min Quantity."  

[au79teahouse]

It worked for me. I ran bogo promotion in October many times.

Set requierd # to "1".

For buy items, add a  new grouping and then include the entire entree menu two times like the picture in my last post.  and then give it a try

[www]

It's also always worked for me, but then there was some strange instance where this bug was triggered and setting the "required # of items" to anything other than "1" displayed that error.

I was testing multiple BOGO configurations and everything was working correctly, and then suddenly it started to show that error.

I'm not sure what triggered it, but I was testing some pretty big changes to the discount, like changing it from BOGO to percent off and back again 😅

[au79teahouse]

That is what I thought too. I had a working  bogo discount with required buy item set to any number years ago and it stopped working for some reason later on. 

My guess is that it has to do with how bogo discounted items are grouped on the system now after an update. 

[rcmck]

If you are referring to this section, this only applies if the buy and get is set to any item, not a specific item. I believe you can just ignore it. 

[ritachick1]

I tried that also.  😊